Today’s nationwide Women’s March attendees will advocate for voter registration through every conceivable social network, so one of its planning organizations has allied with a new app that lets you combine posts from across apps. Crunchet will help the Women’s March Alliance and Chicago march create collages of Facebook, Instagram, Twitter, Twitch, YouTube, Spotify, and… Read More
In the 80s, a defining online phenomenon—being able to use the internet for free—came from (of all places) Cleveland. Here’s the story of the Free-Net.
Warning: This post contains major spoilers for and violent content from all five seasons of Breaking Bad. It’s officially been ten years since Bryan Cranston first graced our television screens as down-and-out chemistry teacher Walter White in Breaking Bad. But his metamorphosis into meth kingpin Heisenberg over five epic seasons still hasn’t left our minds.…
I am not defining my life by anything other than what gives my joy.
A look at one of the nation’s first classes for undergraduates on intellectual property.
- Whole Foods’ corporate office has started requiring stores to leave shelves empty when they run out of products as part of its new inventory management system called order-to-shelf, or OTS.
- The company defends this practice in internal documents reviewed by Business Insider, saying it helps ensure out-of-stock items will get reordered.
- Employees say it makes stores look sloppy and empty.
- “The inefficiency was appalling, and the blow to our professionalism demoralizing,” Julia Rogers, who left her post at Whole Foods in November, said of OTS.
Whole Foods stores across the country are suffering from product shortages that are leading to empty shelves.
In the past, if a Whole Foods store ran out of a specific product, employees would fill the hole on the shelf by putting another item — typically one of the store’s top sellers — in its place. The grocery industry calls this practice a “face over” or “re-facing.”
That way, even when stores are short on products, the shelves still appear well-stocked and organized.
But under an inventory system called order-to-shelf, or OTS, Whole Foods has banned that practice — leaving what one employee described as “gaping holes” on store shelves.
“Never ‘face over’ or cover holes,” the company instructs employees in a 42-page internal manual reviewed by Business Insider. The document describes standard operating procedures for order-to-shelf. The system also bans the use of “temporarily out” tags, it says.
“Temporarily out tags are often inaccurate and clutters shelves,” the manual states. Employees “can communicate with customers on status of product rather than a tag.”
The manual explains why employees should leave holes empty, saying it “helps ensure that OOS [out-of-stock] items get reordered because hole is visible, increases the likelihood that OOS [out-of-stock] items will return to in-stock position when available, eliminates confusion for both customers and [employees],” and “makes stock position obvious to customers, [employees], and store leadership.”
Employees say the system makes stores look sloppy and empty.
“OTS forbids employees from temporarily re-facing shelves to make out-of-stocks less visually glaring,” said Julia Rogers, who cited OTS as the reason for leaving her job an employee at a Toronto Whole Foods in November. “Admittedly there is nothing to be done when an entire produce set — like the lettuce wall — is out of stock, but for smaller situations, re-facing would enhance the shopping experience, by calling attention to what is in stock as opposed to what is not.”
Whole Foods did not respond to multiple requests for comment on this story.
There are penalties for breaking the rules
If department managers ignore the rules, they are penalized. Under OTS, store managers and regional supervisors regularly walk through store aisles with checklists that Whole Foods calls “scorecards” and they rate departments on their compliance with the system. If anything is out of place, the department’s score is dinged. A failing score results in a write-up. After three write-ups, department managers can lose their jobs.
“Every item in our department has a designated spot that is labeled or marked on the floor,” a Whole Foods employee of six years told Business Insider. “If that item is even an inch outside of its designated spot when not in use, we receive negative marks.” This employee, and several others quoted in this article, asked to remain anonymous for fear of retribution.
Food shortages have gotten so bad under OTS — which was implemented across Whole Foods stores over the course of many months last year — that some department managers are risking penalties in order to make their departments look presentable to customers.
“If it looks bad enough, we just say we are going to take the hits to our points on our evaluation,” a high-level employee of a Midwest Whole Foods store told Business Insider. “It’s not worth the department looking like complete and total garbage for those points.”
Whole Foods corporate is taking over store-level decisions
If items are out of stock for longer than two days, then the company’s regional corporate offices will instruct stores on what to put in place of those items, the manual states.
In the past, store employees could make their own decisions on how to replace out-of-stocks, based on their store’s top sellers.
Employees say the new approach, with mandates coming from regional corporate offices, is inefficient.
“The inefficiency was appalling, and the blow to our professionalism demoralizing,” Rogers said, recalling her experience with OTS. “But, we were written up for disobeying the daily production plan, so we just did as instructed.”
Another employee explained: “We know what sells well in our stores so what we would fill a hole with versus another store is completely different. We sell spinach and romaine hearts really well at our store, so we would fill holes with those items, whereas other stores might sell more spring mix and arugula.”
Under the new system, if employees do make changes to how products are displayed, they have to report those changes on what’s called a merchandising map. This creates a lot of extra paperwork, employees say.
“Every single time you make a move you are creating an enormous trail of paperwork for yourself,” the employee of the Midwest Whole Foods told Business Insider.
The new system is meant to help Whole Foods introduce more automation into its inventory management system by streamlining food buying and other store-level decisions, employees said.
But they say the methods are backfiring massively, resulting in out-of-stock problems nationwide and plummeting morale at the store level.
Our guide to what’s in the Nintendo Labo Variety Kit and Robot Kit for Switch, and how to pre-order.
Here at Preen, we’re fully aware that adult life doesn’t always go as smoothly (and look as beautiful) as curated Instagram feeds. We all face challenges amidst all the good things. Meet Mikka Wee, a former food editor-turned-working gal in Singapore, who’s about to share all the ups and downs that come with adulting and living. […]
If you need money urgently and cannot borrow it from a friend or a family member, a tempting alternative might be to get a cash advance against your credit card. All you need to do is just walk up to an ATM and use your card to withdraw the funds that you need. Although it […]
The post Which Loan Should You Get in Singapore With Not-So-Perfect Credit? appeared first on The New Savvy.
Isabelle Duterte‘s debut happened last night and it was as lavish as we imagined. And, like we mentioned before, she had a few outfit changes. If you think her pre-debut gowns were over-the-top, think again. The first gown was a millennial pink La Tercera dress. It looks like a silk robe with a lace neckline, […]
The post All of Isabelle Duterte’s Outfit Changes During Her Debut appeared first on Preen.
Scientists say the fossilized remains of a brittle star that lived 435 million years ago belong to a new species.
The fossil was named Crepidosoma doyleii, after the paleontologist who discovered it. Eamon Doyle was a Ph.D. student when he discovered the remains of the thumbnail-sized creature in the late 1980s, embedded in a layer of fossils on a hillside in the Maam Valley in Ireland.
Though this species of brittle star (which are closely related to starfish) first developed nearly half a billion years ago, its modern day descendants are remarkably similar.
Facebook said it will prioritize news sources by surveying users about their trust in media brands.
Tom Petty’s family confirmed the musician’s death was caused by an accidental drug overdose in a statement on Friday.
News broke on Oct. 2 last year that the iconic guitarist had suffered from cardiac arrest in the early morning hours in his home in Malibu. Petty was then rushed to UCLA Medical Center, but was unable to be revived. He was 66-years-old.
Friday’s letter, which was posted to the official Facebook page for Tom Petty and the Heartbreakers as well as Petty’s website, went into great detail of the events which unfolded to cause Petty’s death. Read more…
Here’s some great news just in time for the weekend: someone’s created a site that makes browsing through Netflix so much easier.
Reddit user CrazedEli, aka Ville Salminen, announced his creation Flixable on the r/television subreddit Friday. It’s basically a search engine for Netflix and it’s worth checking out; it could save you hours of wasted time.
Flixable shows what’s popular, what’s original, and what’s leaving Netflix. Users can browse by genre and IMDb rating, and filter their searches based on release date.
Salminen said he built the site as a hobby to learn more about programming. He noticed that many Netflix users on Reddit were frustrated by the streaming service’s unintuitive browsing options, pointing to one popular complaint in particular. Read more…
Twitter this evening released a new set of statistics related to its investigation on Russia propaganda efforts to influence the…
Over a half million Twitter users are about to be on the receiving end of an inbox surprise.
No, not the news of an unexpected verification. Nor something more prosaic, such as their unwitting participation in a new feature test group. Rather, Twitter will be dropping a little email truth bomb: You got played by a Russian troll army.
SEE ALSO: Twitter shares its roadmap to curb abuse
In a Friday blog post, the social media giant said it plans to inform 677,775 people who, over the course of the 2016 presidential “election period,” followed, liked, or retweeted accounts “potentially” connected to the now infamous Internet Research Agency. Read more…