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Get ready for the (legal) gloves to come off in net neutrality fight

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The battle to save net neutrality is about to heat back up. 

The Federal Communications Commission is on the verge of officially publishing its order demolishing the rules that protected a free and open internet, and activists actually have a reason to look forward to it. Why? Think lawsuits. 

A quick look at the webpage of the Federal Register shows that the order axing net neutrality will be published Thursday, and, according to Reuters, that will give those opposed to FCC Chairman Ajit Pai’s vision of the internet a chance to fight back.  Read more…

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Business

Twitter says its fighting the ‘targeted abuse and harassment’ of Parkland survivors

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Twitter is stepping in to deal with the “targeted abuse and harassment” facing many of the survivors of the Parkland shooting.

Since the teens have emerged as powerful voices on social media following last week’s shooting, they’ve had to face what many other high profile Twitter users before them have dealt with: abuse and harassment. 

This time, the social media platform is wasting no time in addressing the issue which “goes against everything we stand for at Twitter.” The company says it’s “actively working on” responding to reports of abuse and harassment. Read more…

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Tech

Onward helps businesses automate their customer service

Onward team How much can customer service be automated? Onward has some straightforward targets — 40 percent of tickets and 40 percent of messages should be automated, and average response times should be 40 seconds on average.
Founders Rémi Cossart and Pramod Thammaiah describe this as Automate40 — basically, a set of goals for businesses looking to bring more automation into the customer… Read More

Business

Apple will probably launch two new iPads soon

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Rejoice, iPad lovers: New Apple-branded tablets may be coming soon.

New entries in the Eurasian Economic Commission database, discovered by French blog Consomac and noticed by 9to5Mac, indicate Apple is preparing launch two new iPad models. 

The filing contains no info about the new iPads except the model identifiers, A1893 and A1954. So what does this information tell us?

Well, judging by previous findings of this type, it’s quite likely that we’ll see these new iPads soon, perhaps as soon as next month. This is hardly unusual; for example, Apple launched the $329, 9.7-inch iPad in March last year. Read more…

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These are the first cities to get AT&T’s mobile 5G

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Internet speeds are about to get way faster in many U.S. cities.

AT&T announced on Wednesday the first locations that will receive its new mobile 5G network. The company says a dozen cities will receive the new, lightning-fast internet including parts of Dallas, Atlanta, and Waco, Texas. 

The company will announce additional cities in the coming months. 

Verizon, the largest U.S. wireless provider, plans to roll out 5G home internet by the end of the year, but  AT&T claims it will be the first to deliver standalone mobile 5G.

AT&T’s senior vice president of wireless network architecture and design Igal Elbaz told Mashable in a phone interview that the company hoped to begin the rollout in major metropolitan areas. “It has to do with how we think about the infrastructure,” he said. Elbaz declined to comment on the specific criteria that led AT&T to choose these cities.  Read more…

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iMessage and FaceTime goes down for users on Australian carrier

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Well, this is odd.

Some customers of Australian carrier Telstra were unable to use iMessage and FaceTime on Wednesday morning, as technicians worked to fix the issue with the two Apple services.

The carrier’s outages page confirmed the problem. In a tweet, Telstra said customers could continue to send and receive SMS messages, but later stated those services were coming back to normal.

“Earlier today some customers experienced a disruption to Apple iMessage and FaceTime services. We worked with Apple to resolve this issue. Services are now being progressively being restored. We apologise for any inconvenience caused,” a Telstra spokesperson said via email. Read more…

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Tech

Mixer, Microsoft’s Twitch competitor, adds game sales

 Twitch has long since allowed its streamers to generate revenue from their channels through things like subscriptions, virtual tipping, and game sales. Today, Microsoft is adopting one of those features for its own game streaming service, Mixer, with today’s launch of “Direct Purchase.” The addition will allow streamers to promote purchases – including game titles and… Read More